Effective Date: June 13, 2026

This Privacy Policy describes how Knicknacks (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://www.knicknacks.co.uk/.

1. Information We Collect

When you use our website, we may collect the following information:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

B. Order Information

  • Products purchased
  • Order history
  • Delivery preferences
  • Transaction details

C. Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and updates
  • Improve website performance and user experience
  • Prevent fraudulent transactions
  • Send promotional offers (only if you opt in)

3. Sharing Your Information

We do not sell your personal data.

We may share your data with:

  • Payment processors (for secure transactions)
  • Shipping and delivery partners
  • Website hosting and IT service providers
  • Legal authorities (if required by law)

4. Cookies Policy

Our website uses cookies to:

  • Improve browsing experience
  • Remember user preferences
  • Track website performance and analytics
  • Support shopping cart functionality

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take appropriate security measures to protect your data, including:

  • Secure SSL encryption
  • Protected payment gateways
  • Limited internal access to personal data
  • Regular system monitoring and updates

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary:

  • To complete orders
  • To comply with legal obligations
  • To resolve disputes and enforce agreements

7. Your Rights (UK GDPR Compliance)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your stored data

To exercise these rights, contact us at:
📧 info@knicknack.co.uk

8. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Analytics tools (e.g., website traffic tracking)
  • Shipping providers

Each third party has its own privacy policy.

9. Children’s Privacy

Our website is not intended for individuals under 13 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you can contact us:

📧 Email: info@knicknack.co.uk
📞 Phone: +44 7400 463475
🌍 Website: https://www.knicknacks.co.uk/